Booking

Terms & Conditions

Thankyou for choosing to book with us – we hope you will enjoy your stay. The following terms & conditions apply to your booking. They form the terms of a legally binding contract between us and you.

The price payable includes accommodation for the number of nights stated on your booking.

A deposit is required at the time of booking, to be paid by debit card or cheque.

A 25% deposit is required on all stays. Deposits are refundable as long as we are given at least 28 full days’ notice prior to your date of arrival, of any cancellation. Any amendments to bookings within 28 days of your arrival date will be treated as a cancellation. Please be aware that if you cancel or amend your booking within 14 days of your arrival date, you will be liable for the total cost of the booking (this includes checking out before the end of your booked stay). For this reason, we suggest that you consider holiday insurance. However, if we are able to re-let the room at the same rate and for the period booked then the deposit will be refunded and no further payment will be required (this does not apply to amended bookings). Balance payments are due 7 days prior to arrival.

We accept payment by cash, cheque, credit and debit card. Payment for any outstanding balance for the cost of your stay will be taken 7 days prior to arrival.

Your booking will be completed when we acknowledge receipt of your booking request and deposit. Prior to that the booking will only be regarded as provisional.

We accept payment by cash, cheque or debit card. Payment for any outstanding balance for the cost of your stay will be taken 7 days prior to arrival.

We confirm that we comply with the Payment Card Industry – Data Security Standard and that your debit/credit data will only be kept and used after the deposit for your stay has been authorised, for payment in the event of :-
• Chargeable breakages/damage
• Breach of no-smoking or pet policy
• Any extras incurred

Deposits are refundable as long as we are given at least 28 full days notice prior to your date of arrival, of any cancellation. Any amendments to bookings within 28 days of your arrival date will be treated as a cancellation.
If we are able to re-let the room at the same rate and for the period booked then the deposit will be refunded and no further payment will be required (this does not apply to amended bookings).

You will be able to check in between the hours of 4pm and 9.00pm. You are required to leave by 10.00am on the morning of departure. If you fail to do so, we reserve the right to charge for an additional night’s stay.

We are sure that you will take care whilst you stay with us, and we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages which we consider was deliberately or recklessly caused. You will be notified in writing as soon as is reasonably practicable, if the damage is discovered after you depart. We also reserve the right to charge further sums if we are unable to re-let the room as a consequence of the damage.

No pets allowed

We have a no smoking or vaping policy anywhere inside or outside of the property. Offensive or illegal behaviour will not be tolerated and may result in the police being involved. Offensive or aggressive behaviour or language towards us and/or our staff is not acceptable. We may ask you or any member of your party to leave immediately if we consider the behaviour to be in breach of this agreement. You will remain liable for the whole of the cost of your stay.

We do not accept any liability for damage to your property of injury to you (or other members of your party) whilst on our premises unless caused by the negligence of us, or our employees.

Any data collected as a result of you booking will be stored in accordance with the provisions of current Data Protection legislation.

Any dispute between us will be governed by the non-exclusive law of the English Courts.